Travelling to Japan with 19 students is onerous on teachers. While I attempt to be organised, it doesn’t always happen. This year, for the first time, we tried something new with the group and did the Hozu River Boat cruise. Rondell had told me all about it and it sounded like the perfect addition to our Japan Tour given that the year 11 students must study “Ecotourism” as apart of the new units in the year 11 ATAR course. After catching train lines I’d never been on before, walking about 1km to the boat departure docks and ensuring I hadn’t lost anyone, I was terrified to realise I didn’t have the correct prepaid coupon when at the registration desk. We called Saizen and the matter was sorted immediately. We boarded the boat without issue and Saizen spoke to the tour operator to ensure we travelled safely. That evening, Saizen worked around the clock to send me photos of the coupons and help me to locate the documents. Being in Japan with so many students can be stressful but when you know you have 24 hours a day support from your agent, you know that nothing is insurmountable. Saizen never miss your calls when in Japan and their connections with local operators means that everything runs smoothly even if the teachers are first-timers. I truly believe that the travel experience with any other company wouldn’t be as stress-free.